Dear Famous Amos
Christopher L. Jorgensen
P.O. Box 93042
Des Moines, IA 50393
April 12, 2011
P.O. Box CAMB
Battle Creek, MI 49016-1986
Dear Famous Amos,
You should put a picture of Amos on your cookies. Amos might be famous, but I couldn’t pick him out in a crowd. I mostly kid, but I just finished a bag of Famous Amos Chocolate Chip cookies and it dawned on me that I have never seen a picture of Amos. I’m not even sure he exists!
The cookies were quite good and they are cute! Like real cookies but smaller. They still brought the yum though. Only thing that could have made it better would have been a tiny glass of cold milk.
Is Amos real?
Christopher L. Jorgensen
April 20, 2011
Mr. Christopher Jorgensen
PO Box 93042
Des Moines, IA 50393-3042
Dear Mr. Jorgensen:
Thank you for writing to our company to offer your assistance in the creation of new ideas to support our business. While we certainly appreciate your enthusiasm, we regret that we are unable to accept ideas that come from sources outside of our company.
We receive almost 10,000 unsolicited proposals each year, both from our consumers and other business concerns. Like most other manufacturers, we have established this policy because it is impossible to review, document and follow-up on all of these ideas. We realize that we may, on occasion, miss a good opportunity. However, we believe that our own employees, as well as agencies we have under contract to assist us in this effort, form our best idea generation resource. We hope that you can understand our position on this.
All of our employees are devoting a great deal of time and effort to develop new and improved products, packaging concepts, promotions and merchandising ideas to make our products the best on the market. Often, these concepts are in the developmental stage for years before actually being launched. As you see, we place great emphasis on this part of our business and hope you will agree that we are on the right track here.
We certainly appreciate your patronage of our brands through the years, and your offer of assistance. It is because of the support of our consumers, like you, that we have remained successful in what has become a very competitive environment. We hope that our products will continue to meet the needs of you and your family for many years to come.
Nikki Weitnauer Consumer Specialist Consumer Affairs
Kellogg Consumer Affairs / P. O. Box CAMB
2 Hamblin Ave. E. / Battle Creek, Michigan 49017 (800) 962-1413
Eggo ® Keebler ® Cheez-It ® Austin ® Murray ® Famous Amos ® Carr’s ® Lorna Linda ® Morning Star ®
Famous Amos website: www.famous-amos.com
Have a comment? Put a stamp on an envelope and drop it in the mail to:Christopher L. Jorgensen
PO Box 546
Ames, IA 50010