Christopher L. Jorgensen1
P.O. Box 93042
Des Moines, IA 50393
February 11, 2011
Georgia-Pacific Consumer Products
133 Peachtree St., N.E.
Atlanta, GA 30303
The other day I was getting out a fresh roll of toilet paper and I noticed on the side of the box it says, “Now EPA Complaint.” I’m a huge fan of buying bulk (mostly because I am cheap!), but I’m a bit concerned. If this said “EPA Compliant” I wouldn’t be worried, but the addition of that “Now” makes it seem as though previously my bathroom tissue was not compliant with the Environmental Protection Agency. What was wrong with it before?
Obviously my primary concern is where I’ve been putting this product. Wiping various areas with tissue that is environmentally unfriendly is troublesome at best. I only want the highest quality anywhere near there! Part of me wants to say that the EPA should have nothing to do with what I choose to use to wipe with, but another part of me thinks we need an agency to govern just such a thing!
Well, congratulations on your recent EPA compliance. I still want to know what was wrong with your toilet paper before.
Christopher L. Jorgensen
Georgia-Pacific Consumer Products LP
Consumer Response Department
P.O. Box 105141
Atlanta, GA 30348-5141
March 31, 2011
Mr. Christopher L. Jorgensen1
PO Box 93042
Des Moines, IA 50393-3042
Dear Mr. Jorgensen:
Thank you for contacting the Georgia-Pacific Consumer Response Center. Georgia-Pacific places tremendous importance on the feedback we receive from our consumers.
We require additional information in order to assist you. Please contact us at 1-800-2TellGP, Monday through Friday, 9am to 5pm est. or respond to this email with the following:
Your Case #743097
Full Name of Product and Size of Package
Proof of Purchase Code (located above and/or below the bar code)
Core Code (letters and numbers printed inside of cardboard roll)
Store in which you purchased the product
We will be happy to take care of this and appreciate you bringing it to our attention.
Georgia-Pacific Consumer Response Center
Reference #743097 | Consumer Affairs Specialist
cc: Manager, Consumer Response
1[Editor’s Note: due to the impending collapse of the US government this PO Box is no longer valid. Check the FUQ for updated information.]
Georgia-Pacific website: www.gp.com
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PO Box 546
Ames, IA 50010