Dear Honeysuckle White
Christopher L. Jorgensen
P.O. Box 93042
Des Moines, IA 50393
August 30, 2010
Cargill Meat Solutions Corporation
Attn: Honeysuckle White Brand
151 N. Main
PO Box 2519
Wichita, KS 67202-1410
Dear Honeysuckle White,
It chaps my hide every time I pick up your turkey sausage only to flip it over to read the ingredients and find out that the sausage is in “natural pork casing.” (Put aside for the moment that this is gross in of itself.) My main issue with this is that I don’t eat pork. If I wanted to eat pork I would head for the pork sausage.
It’s almost impossible to find sausage that’s not in a pork casing, and when I do find it this sausage is expensive.
So I am imploring you to come out with an affordable caseless turkey sausage. I know I’d buy it as long as it was tasty!
At the very least, please incase your turkey sausage in natural turkey casings. I realize that if this is what I think it is these sausages will be really really small, but at least I won’t be eating pork!
Sincerely,
Christopher L. Jorgensen
Sponsor:
Reply:
Premier Quality
Honeysuckle
White
September 23, 2010
Christopher Jorgensen
PO Box 93042
Des Moines, IA 50393
Re: Product Complaint: Honeysuckle White Turkey Sausage
Dear Mr. Jorgensen,
This is written in response to your letter received on September 1, 2010 and to acknowledge your concern over the type of casing used in our product. We appreciate your time and efforts in contacting us and for the opportunity to answer your concerns directly.
As an industry leader in quality and in food safety, you can be assured that every issue is reported to our Quality Assurance team for follow-up and any appropriate action in an effort to continually ensure a quality product and answers the concerns of our customers.
Again, thank you for contacting Cargill.
Most Sincerely,
[script font]
Linda Godwin
Customer Service
Record # 13523
Cargill Meat Solutions • P.O. Box 2519 • Wichita, KS 67201-2519 • www.honeysucklewhite.com
Honeysuckle White website: www.honeysucklewhite.com
Commentary:
Have a comment? Put a stamp on an envelope and drop it in the mail to:
Christopher L. JorgensenPO Box 546
Ames, IA 50010
Be sure to mention what letter your comment applies to. Adding some cash with your correspondence is a good thing. You can email me at .(JavaScript must be enabled to view this email address) if you must.
Latest Replies:
Other points of interest:
Legal:
I guess this was a complaint, but I’d classify it more as a suggestion. I’d love to buy a reasonably priced all chicken or turkey sausage.
The girlfriend/editor/typist and I eat a lot of chicken and turkey, since I don’t eat red meat (and I do classify swine as red meat). We get these people’s products whenever we can. I wasn’t really complaining.
But they sent me a $5 coupon towards a turkey product, so that’s what we ate for Thanksgiving. It was yummy.
Well, at least there were no complaints.
By Christopher L. Jorgensen
Website: http://jackassletters.com