Dear Little Debbie
Christopher L. Jorgensen
P.O. Box 93042
Des Moines, IA 50393
April 26, 2010
McKee Foods
PO Box 750
Collegedale, TN 37315
Dear Little Debbie,
When I was a kid we got to eat your snacks as a treat! This was mostly because money was tight back then. The rich kids all ate Ho Hos, Ding-Dons, and Cupcakes. In fact, I kind of always viewed Little Debbies as being knock-offs of Hostess products!
Now I am an adult I tend to prefer Little Debbie. Money is still tight and Hostess all seems full of preservatives and crap I won’t eat.
I did have two things I wanted to know:
There was a snack that had a buttercream frosting and a chocolate cake. These seem to be gone everywhere. Did you quit making them or are they just so popular that they are always out of stock?
Have you ever considered updating “Debbie” to something a bit more modern in design?
Sincerely,
Christopher L. Jorgensen
Sponsor:
Reply:
McKee Foods Corporation
May 5, 2010
MR. CHRISTOPHER JORGENSEN
PO BOX 93042
DES MOINES IA 50393-3042
Dear Mr. Jorgensen:
Thank you for your inquiry concerning LITTLE DEBBIE® Chocolate Dessert Cakes. We appreciate your interest in our fresh baked favorites.
These snack cakes were discontinued because the sales volume was not sufficient to warrant their production. Several customers, such as you, have been disappointed, and we are truly sorry for this.
We also appreciate your interest in our company and logo. If you would like more information about our history please check out our website www.mckeefoods.com.
The LITTLE DEBBIE® line has many varieties from which we hope you will choose another favorite. From crunchy crackers to creamy cakes - - -, from fruit filled cereal bars to melting morsel granola bars - - -, from caramel and fudge candies to light and delicate wafer bars, LITTLE DEBBIE® has a treat for you. Enjoy a new one today!
Sincerely,
MCKEE FOODS CORPORATION
[signed]
Deborah Austin
Consumer Care Correspondent
L4008-1063295
Post Office Box 750
Collegedale, TN 37315-0750
Phone 423-238-7111
Little Debbie website: www.littledebbie.com
Commentary:
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Christopher L. JorgensenPO Box 546
Ames, IA 50010
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Other points of interest:
What are the chances that I’d get my letter to “Little Debbie” answered by Deborah herself?
I have no brand loyalty, but I think I do have a snack loyalty. These yummy cakes are part of my DNA.
By Christopher L. Jorgensen
Website: http://jackassletters.com