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Dear Tesco

Christopher L. Jorgensen1
P.O. Box 93042
Des Moines, IA 50393

May 8, 2008

Tesco PLC
New Tesco House
Delamare Road
England EN8 9SL

Dear Tesco,

My girlfriend lived in Scotland for like 5 years, and about the only thing she ever talks about with nostalgia, from her time abroad, is your stores. She thinks they’re all that and a bag of chips (I hear you call them crisps over there).

Anyway, I was wondering if you have any plans on opening full blown Tesco stores near Ames, Iowa (that’s in the USA) any time soon.


Christopher L. Jorgensen



1 [Author’s note: Originally this letter used my home address, but I stopped giving this out when Crispin Glover refused to “take no for an answer!”]



Customer Service Center
Baird Avenue
Freephone 0800 505555

Our ref: 8535233

May 26, 2008

Christopher L. Jorgensen
P.O. Box 93042
Des Moines, IA 50393

Dear Mr Jorgensen

Thank you for contacting us in regards to your request for store openings within the USA.

We are now bringing out unique brand of customer service and innovative store concepts to the West Coast of the United States, beginning with California, Nevada and Arizona. Our new U.S store concept Fresh & Easy Neighbourhood Market is all about being a fresh and easy place to shop, a good neighbour, and a great place to work.

At Fresh & Easy, our core purpose is to create value for customers to earn their lifetime loyalty. In fact, no one tries harder for customers than we do. And since retailing is a people business, we strive to treat our employees how we like to be treated.

If you would like more information the please go to

Yours sincerely
For and on behalf of Tesco Stores Ltd

Mandi Dean
Customer Service Manager





Tesco website:

Scan of the letter from Tesco


I wouldn’t call this a flawless letter, since someone needs to learn a bit about how crappy fully justified text looks, and it is a bit of a form letter (don’t worry, I’ve already forwarded it onto five of my friends, thus not breaking the chain), but it addresses my questions, is signed, and that closing is so cool I am totally stealing it. Not a lot more you could ask for, well, other than that store in Ames I was asking for.

By Christopher L. Jorgensen


Have a comment? Put a stamp on an envelope and drop it in the mail to:

Christopher L. Jorgensen
PO Box 546
Ames, IA 50010

Be sure to mention what letter your comment applies to. Adding some cash with your correspondence is a good thing. You can email me at .(JavaScript must be enabled to view this email address) if you must.

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