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Dear Tesco

Christopher L. Jorgensen1
P.O. Box 93042
Des Moines, IA 50393


May 8, 2008


Tesco PLC
New Tesco House
Delamare Road
Cheshunt
Hertfordshire
England EN8 9SL


Dear Tesco,

My girlfriend lived in Scotland for like 5 years, and about the only thing she ever talks about with nostalgia, from her time abroad, is your stores. She thinks they’re all that and a bag of chips (I hear you call them crisps over there).

Anyway, I was wondering if you have any plans on opening full blown Tesco stores near Ames, Iowa (that’s in the USA) any time soon.


Thanks,


Christopher L. Jorgensen

 

 


1 [Author’s note: Originally this letter used my home address, but I stopped giving this out when Crispin Glover refused to “take no for an answer!”]

Sponsor:

Reply:

Tesco
Customer Service Center
Baird Avenue
Dundee
DD2 3TN
Freephone 0800 505555


Our ref: 8535233

May 26, 2008


Christopher L. Jorgensen
P.O. Box 93042
Des Moines, IA 50393


Dear Mr Jorgensen

Thank you for contacting us in regards to your request for store openings within the USA.

We are now bringing out unique brand of customer service and innovative store concepts to the West Coast of the United States, beginning with California, Nevada and Arizona. Our new U.S store concept Fresh & Easy Neighbourhood Market is all about being a fresh and easy place to shop, a good neighbour, and a great place to work.

At Fresh & Easy, our core purpose is to create value for customers to earn their lifetime loyalty. In fact, no one tries harder for customers than we do. And since retailing is a people business, we strive to treat our employees how we like to be treated.

If you would like more information the please go to www.freshandeasy.com

Yours sincerely
For and on behalf of Tesco Stores Ltd

Mandi Dean
Customer Service Manager

OVERSEAS

 

 

 

Tesco website: www.tesco.com

Scan of the letter from Tesco

Commentary:

I wouldn’t call this a flawless letter, since someone needs to learn a bit about how crappy fully justified text looks, and it is a bit of a form letter (don’t worry, I’ve already forwarded it onto five of my friends, thus not breaking the chain), but it addresses my questions, is signed, and that closing is so cool I am totally stealing it. Not a lot more you could ask for, well, other than that store in Ames I was asking for.

By Christopher L. Jorgensen

Website: http://jackassletters.com

Have a comment? Put a stamp on an envelope and drop it in the mail to:

Christopher L. Jorgensen
PO Box 546
Ames, IA 50010

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