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Dear Zippo

Christopher L. Jorgensen
P.O. Box 546
Ames, IA 50010

October 24, 2011


Zippo GmbH
Groendahlscher Weg 87
46446 Emmerich am Rhein
Germany


Dear Zippo,

I was thinking of getting a friend of mine, Anthony Imperioli, a Zippo. I don’t know if he smokes or not, but since he’s Canadian I figured he would start if I got him a cool enough lighter. They have nationalized healthcare in Canada so if he got a smoker’s cough or black lung or cancer or something it really wouldn’t be that expensive for him to get the very best medical care. I know if I were Canadian I’d be a smoker!

The Zippo “Xray” looks like the perfect lighter to get get Anthony, but when I looked into it I found they are € 42,95! I have no idea what that is in real money. It looks like a lot, but then currency is a tricky thing. A million pesos really isn’t that much money (or so I have been told). So € 42,95 could really be only a few bucks as far as I know.

I wanted the lighter shipped to Canada, but see no way to do that. I am in the US. You are in Germany. Anthony is in Canada. If I could figure this out I’d be striking a blow for globalization! Can you help?


Sincerely,


Christopher L. Jorgensen

Sponsor:

Reply:

zippo ®

November 11, 2011

 

Christopher L. Jorgensen
PO Box 546
Ames, IA 50010

Dear Mr. Jorgensen:

Thank you for your letter regarding our Zippo products.  Zippo does not sell or ship products outside of the USA. Because of this, Zippo has distributors all across the world that handles consumers in their region. I have enclosed a catalog that features the 2011 Zippo product line for the USA. You may purchase our products; however, we are not able to ship outside of the USA. You may purchase these products and ship them separately outside of the USA at your convenience. I apologize that I could not comply with your request completely. I trust this information is useful to you.

Thank you for being a valued customer!!

Sincerely,

[signed]

Heather E. Holden
Zippo Manufacturing Company
Consumer Relations, Marketing Assistant
33 Barbour Street
Bradford, Pennsylvania 16701
p: 814-368-2720
f: 814-363-2528
e: hholden@zippo.com

 

 

 

Zippo Manufacturing Company 33 Barbour Street •  Bradford, PA 16701 • Phone 814-368-2700 •  Fax 800-362-3598

Zippo website: www.zippo.com

Scan of the letter from Zippo.

Commentary:

Zippo was cool enough to send me a catalog and information on the Zippo museum.  I had fun looking through them, but I honestly don’t see myself buying one of their lighters for Anthony. Face it, he’d not worth that much money.

[Update 9/30/12: I received a request from Zippo legal to redact the signature of Heather E. Holden. I complied and my lawyer responded to the request. I believe this will be the end of that, but if not I’m always happy for more mail.]

By Christopher L. Jorgensen

Website: http://jackassletters.com

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Christopher L. Jorgensen
PO Box 546
Ames, IA 50010

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