Christopher L. Jorgensen
PO Box 546
Ames, IA 50010

November 1, 2016

Honeywell International Inc.
Connected Home Customer Care
Data Privacy Inquiries
1985 Douglas Drive North
Golden Valley, MN 55422

Dear Lyric Thermostat,

I want a top-of-the-line smart phone controlled internet connected thermostat. To be honest, I wanted a Nest, but then Google bought them and I don’t much trust Google. I especially don’t want them to know when I am home and needing to get warm!

Anyway, I was looking at the Lyric thermostat, but have a few questions I didn’t see answers to:
Or perhaps I should just get a Nest and not worry about what google finds out about me. After all, they already know my deepest secrets. What more could they find out with a thermostat?

1. What information gets transmitted to Honeywell? Sure, I trust you guys a bit more than Google, but what happens if you go out of business? Does my thermostat still work or am I just SOL?
2. Does Honeywell sell a better thermostat than the Lyric? I want only the best, so if the Lyric isn’t the best what is?
3. What’s to keep some miscreant from hacking into my thermostat and turning my heat up until my house turns into a sauna? Or reprogramming my thermostat to DDoS the RNC?

Sincerely,

Christopher L. Jorgensen