Take down requests and C&D letters will be forwarded to my attorney Marc J. Randazza.
Christopher L. Jorgensen
PO Box 546
Ames, IA 50010
April 12, 2011
Simply Asian Foods, LLC
2342 Stattuck Ave.
PMB #322
Berkeley, CA 94704-4242
Dear Simply Asian Foods,
I find your noodle bowls to be quite tasty and satisfying. The only complaint I have is the fork. At first I thought you were including an authentic Asian fork with the meal (and this is why it’s so small), but then I realized that the Asians would be eating these bowls with chopsticks! The portion size could be a bit bigger as well, and I like mine a bit more spicy, but other than these things I love the noodle bowls.
Could you please ship these bowls with a caucasian sized fork?
Sincerely,
Christopher L. Jorgensen
June 9, 2011
Christopher L. Jorgenson
P.O. Box 546
Ames, IA 50010
Dear Jorgenson:
Thank you for taking the time to contact us. We welcome the opportunity to address your disappointing experience with our Simply Asia Spicy Mongolian Noodle Soup Bowls. We have forwarded your comments about thr fork to our Marketing Department for review
We apologize for any inconvenience that you may have experienced. Please accept the enclosed with our compliments. If we can be of further assistance, please call us at 1-800-967-8424, Monday through Friday, 9:30AM to 9PM, and weekends 11AM to 7PM Eastern Time. We hope to have the continued pleasure of serving you.
Best Regards,
Mary Lepley
Consumer Affairs Specialist
Ref# 1550197
Enclosures
Respondent Website:
Simply Asian Foods
