Take down requests and C&D letters will be forwarded to my attorney Marc J. Randazza.
Christopher L. Jorgensen
PO Box 546
Ames, IA 50010
October 24, 2011
Zippo GmbH
Groendahlscher Weg 87
46446 Emmerich am Rhein
Germany
Dear Zippo,
I was thinking of getting a friend of mine, Anthony Imperioli, a Zippo. I don’t know if he smokes or not, but since he’s Canadian I figured he would start if I got him a cool enough lighter. They have nationalized healthcare in Canada so if he got a smoker’s cough or black lung or cancer or something it really wouldn’t be that expensive for him to get the very best medical care. I know if I were Canadian I’d be a smoker!
The Zippo “Xray” looks like the perfect lighter to get get Anthony, but when I looked into it I found they are € 42,95! I have no idea what that is in real money. It looks like a lot, but then currency is a tricky thing. A million pesos really isn’t that much money (or so I have been told). So € 42,95 could really be only a few bucks as far as I know.
I wanted the lighter shipped to Canada, but see no way to do that. I am in the US. You are in Germany. Anthony is in Canada. If I could figure this out I’d be striking a blow for globalization! Can you help?
Sincerely,
Christopher L. Jorgensen
zippo ®
November 11, 2011
Christopher L. Jorgensen
PO Box 546
Ames, IA 50010
Dear Mr. Jorgensen:
Thank you for your letter regarding our Zippo products. Zippo does not sell or ship products outside of the USA. Because of this, Zippo has distributors all across the world that handles consumers in their region. I have enclosed a catalog that features the 2011 Zippo product line for the USA. You may purchase our products; however, we are not able to ship outside of the USA. You may purchase these products and ship them separately outside of the USA at your convenience. I apologize that I could not comply with your request completely. I trust this information is useful to you.
Thank you for being a valued customer!!
Sincerely,
Heather [REDACTED]
Zippo Manufacturing Company
Consumer Relations, Marketing Assistant
33 Barbour Street
Bradford, Pennsylvania 16701
p: 814-368-2720
f: 814-363-2528
e: hholden@zippo.com
Zippo Manufacturing Company 33 Barbour Street • Bradford, PA 16701 • Phone 814-368-2700 • Fax 800-362-3598
Respondent Website:
Zippo