Dear Campbell’s Soup
Christopher L. Jorgensen
P.O. Box 546
Ames, IA 50010
January 31, 2012
Campbell Soup Company
1 Campbell Place
Camden, NJ 08103
Dear Campbell’s Soup,
I think you should come out with duck soup. Duck is probably my favorite bird to eat (I’ve never had egret though). Duck & Dumplings, Duck & Noodles, Duck Vegetable. I’m salivating just thinking about it (it’ll make sealing this letter that much easier!)!
A friend of mine told me you sell watercress and duck gizzard soup in China, but I’m not sure I believe him. The duck gizzard isn’t exactly something I’d be excited about eating. I’m also not going to go all the way to China to get a can of soup, so please come out with duck soup in America, but make sure it’s the tasty parts!
I want me some duck! M’m! M’m! Good!
Sincerely,
Christopher L. Jorgensen
Reply:
Campbell’s ®
Consumer Response Center
One Campbell Place
Camden, NJ 08103-1701
February 9, 2012
Mr Christopher L Jorgensen
PO Box 546
Ames, IA 50010-0546
Dear Mr Jorgensen:
We have forwarded your comments to the appropriate department. We appreciate feedback like yours because it helps us become aware of consumer preferences and concerns.
At Campbell, our number one priority is to delight our consumers. We realize that it is consumers like you who have helped build our businesses and we sincerely appreciate your loyalty.
As a small token of our thanks, I’ve enclosed a coupon. Please use it to enjoy your favorite product from the Campbell family of brands including V8, Prego, Pace, and Pepperidge Farm.
Sincerely,
[signed]
Dreena Toporcer
Consumer Services Representative
005625964A
Campbell’s Soup website: www.campbellsoup.com
Commentary:
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Christopher L. JorgensenPO Box 546
Ames, IA 50010
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This comment was approved by the appropriate department. I’d tell you what it is, but just like at Campbell this is a super secret secret.
I do like duck. I don’t think I’ve ever had it in a soup before.
By Christopher L. Jorgensen
Website: http://jackassletters.com