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Dear Cheesecake Factory

Christopher L. Jorgensen
P.O. Box 546
Ames, IA 50010

May 1, 2008

The Cheesecake Factory Incorporated
26901 Malibu Hills Road
Calabasas Hills, CA 91301

Dear Cheesecake Factory,

I really like your food, but unfortunately I am in the lower middle class, so can’t eat there except on special occasions (like once every other year or two). So I was writing to ask if you could come up some some more affordable options. Like maybe half portions on meals, or a “sampler slice” of cheesecake. This would help impoverished people like me and fat people too!

If you feel like it you could send me some “buy one, get one free” coupons, then I could at least eat there annually. Or you could mail me a slice of cheesecake or something. I like pretty much anything that’s chocolate (unless it has coconut in it).


Christopher L. Jorgensen





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May 06, 2008

Christopher L. Jorgensen
P.O. Box 93042
Des Moines, IA 50393

Dear Mr. Jorgensen:

Thank you for your interest in The Cheesecake Factory Incorporated.

Your suggestion for more affordable options will be shared with our Culinary Team. They appreciate hearing our guest feedback, and often use it to guide them on future decisions. In the meantime, we do offer a bar menu that offers small plates of some of our favorites. It is served Monday-Friday from 4:00-6:00 p.m. I have attached a copy of our bar menu for you to look at and hopefully you can enjoy our food at a more reasonable price.

Thank you for contacting us and have wonderful day!



Alan Hart
Guest Service Coordinator







The Cheesecake Factory Incorporated • 26901 Malibu Hills Road • Calabasas Hills, CA 91301 • (818) 871-3001

Scan of the letters from Cheesecake Factory


This reply was lightning fast! And it was polite, addressed my letter, and was signed. What more could you ask for? Well, that coupon for one! Mostly kidding here.

It’s probably not in their interest to come out with cheaper food. The place usually has a wait, so it’s not like they would be drawing in more people.

I do like this place, but man is it easy to lay down a lot of cash. A couple drinks, a couple meals, and a split dessert, and you’re talking real cash…and heaven forbid that you each get a dessert or an appetizer. The portions are a bit super sized as well. This is actually bad in my opinion. I have to drive a ways to get to this place, so with gas prices being what they are, I usually try to take in a movie, do some shopping, or run errands. Anything to justify the cost of the trip. Which means my leftovers become a breeding ground for all kinds of nasty things. I’m sure there’s a joke in that last sentcence, but I’m being serious. By the time I get home the doggy bag goes right into the trash more times than not.

Well, my comments were passed along. This happens to me a lot.

By Christopher L. Jorgensen


Have a comment? Put a stamp on an envelope and drop it in the mail to:

Christopher L. Jorgensen
PO Box 546
Ames, IA 50010

Be sure to mention what letter your comment applies to. Adding some cash with your correspondence is a good thing. You can email me at .(JavaScript must be enabled to view this email address) if you must.

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