An Unanswered Letter to Dropbox

Christopher L. Jorgensen
P.O. Box 546
Ames, IA 50010

September 17, 2010

Dropbox, Inc.
153 Kearny St, Floor M
San Francisco, California 94108

Dear Dropbox,

I think your product is great! I’m trying to sucker as many of my friends into signing up as possible. I can’t really imagine outgrowing the free account though. But even if I did I can’t see going to 50 GB. Who has that kind of storage needs? Maybe people with a lot of porn, but people like me with only a modest amount of porn don’t need that much space.

Rather than 50 gigs for $9.99 and 100 for $19.99 you could offer a “$1 for 5 gigs” plan and let your users decide how much space they need. Also, look at the two deals you offer. Usually when someone buys more of something it gets cheaper. Yours doesn’t. In fact you charge a penny more! It would be a cost savings to buy two 50 gig accounts!

I also don’t see anything about transfer rates on your site. What if I want to host a “large file” on your site and point to it from my website? How many people can download my “large file” before you cut me off. I’m not looking to do anything illegal here, but I do hear that podcasts are becoming popular and I was thinking of starting one of those up. Suggestions are welcome of course!

Sincerely,

Christopher L. Jorgensen